Play Safe: Our Guide to Responsible Gaming
Let's be clear: playing at our Casino should be fun. It's a form of entertainment, a way to unwind and enjoy the thrill of the game. But for some, it can become more than that. This page isn't just a legal requirement for us; it's our genuine commitment to you. We want to ensure your time at Mega riches remains enjoyable and safe, and we provide the tools and information to help you stay in control.
Table of contents
The Tools We Provide to Keep You in Control
We believe in empowering our players. That's why we've made a suite of responsible gaming tools easily accessible from your account dashboard. You can access these at any time after you Login. We strongly encourage you to look at these tools not as restrictions, but as features designed to help you manage your play effectively.
- Deposit Limits: Before you even start playing, you can set daily, weekly, or monthly limits on how much you can deposit. Once you hit your limit, you won't be able to deposit more until the period resets. It's the simplest and most effective tool for managing your budget.
- Reality Checks: It's easy to lose track of time. A reality check is a pop-up that will appear after a duration you set (e.g., every 60 minutes) to remind you how long you've been playing.
- Time-Out: Feeling like you need a short break? You can lock your account for a period of 24 hours up to 6 weeks. It's a great way to take a step back and cool off.
- Self-Exclusion: If you feel your gambling is becoming a problem, you can self-exclude. This is a longer-term measure that will block your account for a minimum of 6 months. This is a serious step, and we will do everything we can to prevent you from reopening your account during this period.
These tools are there for you to use. Think of them like the safety features in a car—you hope you never need them, but it's essential to know they're there.
Are You Playing Safely? A Self-Assessment
Sometimes it can be hard to tell if your habits are changing. Take a moment to honestly ask yourself a few questions. The goal here isn't to judge, but to promote self-awareness.
| Question | This might be a concern if you answer... |
|---|---|
| Are you spending more money or time than you intend to? | Yes |
| Are you chasing your losses, hoping to win back money you've lost? | Yes |
| Has gambling stopped being fun? | Yes |
| Are you borrowing money or selling things to gamble? | Yes |
| Are you hiding your gambling from friends or family? | Yes |
If you answered "yes" to one or more of these questions, it might be a good time to consider using one of our responsible gaming tools or speaking to a professional. Recognising a potential issue is the first and most powerful step toward addressing it.
Where to Find Professional, Confidential Help
You are not alone. If you're concerned about your gambling, or the gambling of someone you know, there are incredible organisations in the UK that offer free, confidential support and advice. We fully support their work and encourage you to reach out if you need to talk to someone.
- GamCare: A leading provider of information, advice, and support for anyone affected by problem gambling.
- BeGambleAware: Offers free, confidential help and aims to make people aware of the risks associated with gambling.
- Gamblers Anonymous: A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem.
Remember, reaching out is a sign of strength. If you need any assistance setting limits on your account or have questions about self-exclusion, please don't hesitate to Contact Us. Our support team is trained to handle these matters with care and confidentiality.